Product Improvement Notes :: Dec 2014 :: Providing Recruiter Feedback

As of December 2014, the RecruitLoop platform offers our clients a new and improved experience for submitting recruiter feedback. 

Previously, clients were only asked for feedback when they closed a project. Now, clients will be asked to provide feedback any time that they submit payment. This is what the workflow will look like.

Step 1: A client submits a payment successfully. This means you've paid via Credit Card or PayPal, or you've paid in a manual way and RecruitLoop has received and marked that payment as completed.

Step 2: After Step 1 occurs, you'll receive an email from RecruitLoop asking for your feedback:

Step 3: After you click the link to leave feedback you are taken to a page where you see the recruiter. On this page, you are asked to rate the recruiter and RecruitLoop on a few different metrics. You must answer all ratings questions before you can click "next". 

Step 4: After you click "next" you will see a second page, where you can share both public and private feedback. The public feedback will appear on the recruiter's profile. The anonymous, private feedback will not appear on the recruiter profile.

Step 5: After you have completed writing your feedback, you click "submit" and are taken a third page where you can confirm what you've said before it's officially submitted. You will be asked to "Confirm with LinkedIn", which means that the review on the recruiter profile has been verified by LinkedIn. If you do not have a LinkedIn account, you can still confirm by following the instructions and clicking on the designated button.

Step 6: After clicking "Confirm with LinkedIn", you will be asked to sign in to your LinkedIn account in order to verify the review. After verifying, you'll be taken back to the RecruitLoop platform.

Step 7: The recruiter who was reviewed will receive an email about their review.

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